Take a New Direction with MSC's Customer Service Program

Looking for a new direction with your career? Check out the Maricopa Skill Center Customer Service program!  

Students can earn a certificate as a Customer Service Representative. The program will provide training to better handle all types of customers and ensure the student can preform quality service in the business environment.  

Program details: 

Students are in class five hours a day Monday-Friday. It is approximately a six month long course which costs approximately $3,345.00.

What the students learn:

Students learn how to develop their skills as a customer service professional. Students work to improve their communication and listening skills. The course teaches how to respond to the customers needs, as well as grow technical and interpersonal skills to provide constant quality services.

After graduation:

The students can look forward to careers as a customer service representative, account manager, client service representatives or a call service representative. Salaries range from $9.70 to $21.36.

Other Certificate Options:

MSC is also home to a Retail Representative certificate and a Travel and Tourism certificate. The retail certificate will allow students to learn about the retail operations like merchandising, marketing, planning, organization and warehousing.

The certificate takes about seven and half months to complete with an estimated cost of $4,285.00.

The travel and tourism certificate provides students with computer reservation training, along with cruises and travel sales.

The program takes about 10 months with an estimated cost of $5,810.00.

Find out more! 

Talk with a student service specials in enroll in an MSC program. 

Call 602.238.4350. Visit the website.

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